Optional - enables live order lookup from your database during the call
COD Confirmation · Hindi · #TE25-36142
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Transcript
How training works
Review call logs from the Logs tab. For each call, mark it as a Good example (agent did well) or Bad example (agent went wrong + write what it should have said). These save to Supabase and auto-inject into the system prompt on every future call.
Add training example
Helps the agent recognise when to use this script
Use [customer_name] as a placeholder for the customer's name
Saved examples
Add Supabase credentials in the Call Agent tab, then save an example to see them here.
Recent call logs
Needs Supabase credentials from the Call Agent tab.